Privacy Policy

Last updated: August 2026

Close Protection (London) Limited (“CPLL”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit www.cplondon.uk, contact us, make an enquiry or engage with our services.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Your name

  • Email address

  • Telephone number

  • Company or organisation

  • Information provided through our website enquiry forms

  • Details relating to your security or close protection requirements

  • Correspondence and communications with CPLL

Due to the nature of our services, information provided during an enquiry may occasionally be sensitive or confidential. We ask that you only provide information that is reasonably necessary at the initial enquiry stage.

Our website may also collect certain technical information automatically, such as your IP address, browser type, device information and information about how you interact with the website.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Assess and discuss your security requirements

  • Prepare proposals or quotations

  • Arrange and provide our services

  • Communicate with clients and prospective clients

  • Administer and improve our website and services

  • Maintain appropriate business and security records

  • Meet our legal, regulatory and contractual obligations

  • Protect the legitimate interests, security and integrity of CPLL, our clients and our personnel

We will only use personal information where we have an appropriate lawful basis for doing so.

Confidentiality

Discretion and confidentiality are fundamental to the services provided by CPLL.

Information relating to our clients, prospective clients, assignments and security arrangements is handled with appropriate care and will only be shared where necessary for legitimate business, operational or legal purposes.

Sharing Your Information

We do not sell your personal information.

Where necessary, information may be shared with trusted service providers, professional advisers, contractors or other parties involved in delivering our services.

We may also disclose information where required by law, regulation, court order or where reasonably necessary to protect the rights, property or safety of CPLL, our clients, personnel or others.

Where third parties process personal information on our behalf, we expect them to handle that information appropriately and securely.

Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, contractual and operational requirements.

International Transfers

Some of the technology and service providers used to operate our website or business may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

Your Rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request restriction of processing

  • Object to certain uses of your information

  • Request transfer of your information where applicable

  • Withdraw consent where processing is based on consent

You may also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Cookies

Our website may use cookies and similar technologies to operate correctly, understand website usage and improve the visitor experience.

Further information is available in our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. CPLL is not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be published on this page with the relevant revision date.

Contact

For questions about this Privacy Policy or how CPLL handles your personal information, please contact:

Close Protection (London) Limited
London, United Kingdom
Email: contact@cplondon.uk
Website: www.cplondon.uk